News   ·   5 ways to improve your customer service with

5 ways to improve your customer service with

2nd February, 2016

Today with so much of your business online, it's essential you're kept up-to-date with latest product developments, and that you quickly respond to customer enquiries. keeps you informed about Texstyle's fabric ranges, and features easy-to-use 24/7 online ordering. Here's 5 ways we're helping you improve your customer service:

1. Collection Directory

Texstyle's comprehensive fabric directory makes finding the right fabric for your customers quick and easy. Collection pages feature swatch galleries, product information and technical data, key features and benefits, solar properties, warranty information and handy printable specification sheets.

2. Stock Updates

Ensure your customers' orders arrive on time. Our Stock Updates page is updated daily, giving you accurate information about the impending arrival of fabrics that are temporarily unavailable.

3. Online Ordering

Your time is valuable. Using Texstyle's efficient online ordering system allows you to place an order when it suits you. Mandatory details including collection name, opacity, width, quantity required, and even your blind drop sizes are included so nothing can be left to chance.

4. Solar Glossary

Our downloadable Solar Glossary of Terms PDFs make it easier to communicate to your customers those more complex acronyms and technical specifications.

5. Latest News

We're committed to keeping you up-to-date. Texstyle's News ensures you and your customers are always on top of product releases and current industry trends. 

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